Shipping Policy
When and how your GiggleNest order arrives
Everything you need to know about packaging, dispatch, delivery windows, and tracking your order.
Default packaging is protective bubble wrap only โ no gift boxes or paper inserts included as standard.
Shipping Charges & Delivery
Orders of โน999 and above: Free standard shipping.
Orders below โน999:
- Standard Shipping โ โน60: estimated delivery in 4โ5 days.
- Express Shipping โ โน170: dispatched the same day.
Orders are usually dispatched within 24 working hours. Delivery estimates may vary by location and courier service. You will receive your delivery details by SMS or email.
Delivery Timeline
Standard shipping is estimated to arrive in 4โ5 days. Express shipping orders placed below โน999 are dispatched the same day; dispatch does not mean same-day delivery.
Tracking Your Order
Get WhatsApp updates
You'll receive a pickup confirmation on WhatsApp once your order is picked up by the courier partner, and another message on the day of delivery.
Look out for our email
Tracking details are also sent to your checkout email from giggleenestt@gmail.com โ check your spam folder if it doesn't show up in your inbox.
Share your OTP at delivery
All deliveries are OTP-authenticated โ the parcel can only be handed over once you share the OTP with the delivery agent.
A note on tracking updates
The tracking website only updates once a parcel reaches its next stop, so a status that looks "stuck" often just means the update hasn't posted yet. If you notice a real issue โ the parcel being returned for an incorrect address, misrouted, or a failed delivery attempt (door closed, recipient unavailable) โ please reach out to us right away so we can raise a complaint and take action.
Have a question about your delivery?
We're happy to help track down your order.
giggleenestt@gmail.com-
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